Privacy Policy

CurrentBlack operates communications products and websites, including consumer privacy applications, digital fax products, business fax services, and the CurrentBlack Marketplace SMS Relay Program (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use the Services, submit forms on our websites, or contact us.

This policy is designed to align with common telecom and privacy frameworks, including the EU/UK GDPR and the California CCPA/CPRA. Local requirements may apply based on your location and use case.

“CurrentBlack”, “we”, “us”, and “our” refer to the CurrentBlack entity operating the Services. For privacy inquiries, contact support@currentblack.com.

CurrentBlack operates a marketplace SMS relay program for privacy-focused peer-to-peer communications. In this program, a user may publish a CurrentBlack private number in a marketplace listing instead of publishing a personal number. When someone sends an SMS to that published CurrentBlack number, CurrentBlack may relay the message to the user’s verified personal number while keeping the personal number private.

The relay program is currently in pre-release account setup. At this stage, our public account setup page at https://currentblack.web.app/sms-opt-in.html records setup submissions and related compliance data. Users may submit the form without enabling SMS forwarding or operational SMS alerts. Submitting the form does not automatically create an account, assign a number, or guarantee that the relay service will launch on any specific date.

Email is the required account-setup contact method. Terms acceptance is handled separately from each optional SMS setting. SMS forwarding to a personal number and operational SMS alerts are not required to create an account, purchase a number, or use the service.

• Program name: CurrentBlack Marketplace SMS Relay Program.
• Message purpose: listing inquiries, buyer questions, scheduling, and similar peer-to-peer conversational messages.
• Message frequency: message frequency varies based on listing activity and replies.
• Message and data rates: message and data rates may apply.
• Opt-out: reply STOP to stop receiving relay messages.
• Help: reply HELP for help or contact support@currentblack.com.
• Carrier notice: carriers are not liable for delayed or undelivered messages.

Account Setup Data We Currently Collect

• Email address submitted through the account setup page.
• Optional personal mobile number submitted only if at least one optional SMS setting is enabled.
• Whether the optional SMS forwarding checkbox or optional operational SMS alerts checkbox was affirmatively selected and whether the Terms checkbox was accepted.
• Submission timestamp, page source, request origin, IP/forwarded-for information, and user agent details.
• Internal record identifiers and operational timestamps needed for audit and support handling.

If the Relay Program Launches

• We may process relay-specific information such as the assigned private number, sender number, recipient number, message content, timestamps, delivery events, and STOP/HELP interactions as reasonably necessary to operate the program.
• We may also process listing context, abuse signals, complaint reports, and verification information to prevent fraud, spam, harassment, or non-compliant use.

Account and Profile

• Identifiers: name, email, phone number, username/handle.
• Credentials and security: hashed passwords, tokens, session IDs, verification codes.
• Business details (A2P): company name, brand/campaign registration data (e.g., 10DLC), use-case descriptions, sample scripts.
• Account setup and consent details: whether optional SMS forwarding or optional operational SMS alerts were enabled, terms acceptance, timestamps, origin, IP/forwarded-for information, and device/browser metadata associated with the setup event.

Service Usage and Telephony Metadata

• Call detail records (CDRs): caller/callee numbers or IDs, timestamps, duration, routing, signaling and error codes.
• Fax metadata: sender/recipient IDs, transmission status, page counts, timestamps.
• Device and network data: IP address, device type, OS, app version, carrier, and performance metrics.

Content We Process to Provide the Services

• Voice media: real-time audio necessary to establish and maintain calls; typically processed transiently and not retained unless you enable a feature that requires storage (e.g., voicemail or call recording, where available).
• Faxes and attachments: documents processed to complete delivery and, if you enable storage, retained per your settings.

Compliance and Anti‑Abuse

• Opt-in/opt-out signals, consent records, and complaint reports.
• Fraud and abuse indicators to detect spam, spoofing, or prohibited use.

Cookies and Similar Technologies

• Essential cookies for security and session continuity.
• Optional analytics (if enabled) to understand aggregate usage; no third‑party ad tracking.

• Provide and maintain the Services, including routing calls/faxes and troubleshooting.
• Record, verify, and defend consent for the Marketplace SMS Relay Program and honor STOP/HELP requests.
• Authenticate users, secure accounts, prevent fraud and abuse, and enforce our terms and acceptable use.
• Facilitate regulatory and carrier compliance for A2P campaigns (e.g., brand/campaign registration, consent management).
• Communicate with you about account setup, launch access, product updates, incidents, support, and general service matters by email or in-app messaging.
• Use SMS to a personal number only when the user has separately enabled optional SMS forwarding for listing-related relay messages or separately enabled optional operational SMS alerts for account security, fraud, billing, or service interruption notices.
• Do not use the optional SMS settings on this page for launch announcements, marketing, or promotional messages.
• Analyze service performance and reliability on an aggregate basis.
• Comply with legal obligations and respond to lawful requests.

Legal Bases (EU/UK GDPR)

• Contract: to deliver the Services you request.
• Legitimate interests: to secure, improve, and support the Services, balanced with your rights.
• Legal obligation: to meet telecom and privacy requirements.
• Consent: where required (e.g., certain analytics, marketing, or recordings where applicable).

We do not sell personal information and we do not share it for cross‑context behavioral advertising.

Mobile information, consent records, and SMS opt-in data are not shared with third parties or affiliates for their promotional or marketing purposes.

Text messaging originator opt-in data and consent are not sold, rented, transferred, or disclosed to third parties for their own use. Information sharing to subcontractors and service providers that support infrastructure, hosting, customer support, security, anti-abuse, and compliance is permitted only to the extent necessary to provide the Services on our behalf.

Service Providers and Telecom Partners

• Carriers, messaging providers, and telephony partners to route communications, connect calls, relay SMS, and deliver faxes.
• Anti‑abuse, fraud prevention, and security providers.
• Cloud hosting, storage, and analytics (configured without ad tracking).

Legal, Safety, and Compliance

• Law enforcement or regulators when we have a good‑faith belief disclosure is required by law or necessary to protect users, the public, or the Services.

Business Transfers

• In connection with a merger, acquisition, or asset transfer, subject to continued protections consistent with this policy.

• We do not record calls by default. If you enable call recording or voicemail where available, you are responsible for providing any legally required notice and consent to all parties. Laws vary by jurisdiction (e.g., one‑party vs. all‑party consent).
• Where supported, voice media is encrypted in transit; storage (if enabled) is encrypted at rest.

• We process fax documents to complete delivery. If you enable stored copies, documents are retained per your settings and then deleted.
• Do not transmit sensitive data unless legally permitted and appropriate safeguards are in place. You are responsible for complying with industry‑specific obligations applicable to your use of fax.

• Encryption in transit (TLS/SRTP where supported) and at rest for stored data.
• Access controls, principle of least privilege, audit logging, and service monitoring.
• Secure development practices, vulnerability management, and incident response procedures.

No system is perfectly secure. We work to protect your data but cannot guarantee absolute security.

• We keep personal information only as long as necessary to provide the Services, comply with law, resolve disputes, and enforce agreements.
• Marketplace SMS Relay Program consent records may be retained for audit, carrier review, complaint investigation, dispute resolution, and compliance defense even if the underlying program is delayed, suspended, or discontinued.
• Voice media is typically transient and not retained unless you enable a feature that requires storage.
• Fax documents are retained only if you enable storage and for the period you select; otherwise we delete them after delivery.
• Metadata and logs may be retained for security, troubleshooting, and regulatory requirements.

We may process and store information in countries other than where you live. When we transfer personal data internationally, we use appropriate safeguards (for example, standard contractual clauses where applicable) in accordance with law.

EU/UK

You may have rights to access, correct, delete, restrict, or object to processing, and data portability. You may also withdraw consent where processing is based on consent.

California (CCPA/CPRA)

You may have rights to know, delete, correct, and to opt out of the sale or sharing of personal information. We do not sell or share personal information for cross‑context behavioral advertising.

Exercising Rights

To exercise rights, contact support@currentblack.com. We will verify your request and respond within the time required by law. Authorized agents may submit requests subject to verification.

The Services are not directed to children under 16, and we do not knowingly collect personal information from them.

We do not respond to browser “Do Not Track” signals. We honor applicable opt‑out rights provided by law.

We may update this policy from time to time. We will post the updated version and change the effective date above. Material changes will be communicated through the Services or by email when appropriate.

Questions or complaints about privacy? Contact support@currentblack.com.

If you need help with the Marketplace SMS Relay Program specifically, include the phone number used during account setup and any relevant screenshots or timestamps so we can investigate more quickly.