A2P Voice
Application‑to‑person calling for reminders, alerts, and updates.
Regulatory Notice
We strictly enforce all applicable telecom and privacy regulations and carrier program rules for A2P traffic. Use of this service requires brand and campaign registration in line with current frameworks (for example, U.S. 10DLC) and documented consent, opt‑in, and opt‑out mechanisms.
We actively help you prepare and submit registrations and align your use case with carrier requirements; however, legal and regulatory compliance remains the client’s sole responsibility. By using A2P, you represent that you have the right to contact your recipients and that your calling practices comply with all applicable laws and carrier policies.
Overview
A2P (application‑to‑person) voice is for programmatic calls from your systems to people — appointment reminders, delivery notifications, service alerts, and quick information checks. The goal is predictable delivery and clear audio, not social features.
CurrentBlack provides sensible defaults, reporting, and rate‑limits that align with carrier expectations. Start from the dashboard to trial flows, then move to the API for automation.
Use cases
- Healthcare and services: appointment reminders, pre‑visit instructions, follow‑ups.
- Logistics: delivery notifications, attempted delivery, and status changes.
- Operations: incident notices, outage updates, or scheduled maintenance alerts.
- Customer success: renewal nudges, satisfaction checks, and callback offers.
Compliance & Registration
A2P traffic is governed by strict legal and carrier standards. Each client must complete brand and campaign registration (e.g., 10DLC where applicable) and provide clear documentation of the use case, sample scripts, and consent flows. Required elements typically include: affirmative opt‑in, accessible opt‑out, truthful identification, and rate limits appropriate to the campaign.
We provide hands‑on assistance to streamline setup — brand profile creation, campaign registration, and validation of call scripts and disclosures. Ultimately, you are responsible for lawful use and ongoing compliance; violations may result in blocking, penalties, or account suspension by carriers or regulators.
Key capabilities
- Clear audio with regional carrier routes and monitoring.
- Rate‑limits and pacing that respect campaign rules.
- Dashboards for delivery stats and status codes; export for BI.
- API and dashboard workflows with vetted consent and opt‑out templates.
Getting started
- Share your use case, regions, and expected volumes.
- Complete brand/campaign registration with our guided flow.
- Validate a few short sample scripts and call flows.
- Trial in dashboard, then integrate the API when ready.
Questions or a quick review of your plan? Contact Support.
Nothing on this page constitutes legal advice. It is provided for general informational purposes only and may not reflect the latest regulatory changes. You should consult your own legal counsel to determine the obligations that apply to your specific use case and jurisdiction.